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Whether you have a question about our serums or just want to talk skincare, our clinical experts are here to help.
Frequently Asked Questions
Quick answers to our most common inquiries.
How long does shipping take?
Standard clinical supply runs take 2–4 business days domestically. Express metrics are offered dynamically upon transaction closeout.
Are your products vegan and cruelty-free?
Standard clinical supply runs take 2–4 business days domestically. Express metrics are offered dynamically upon transaction closeout.
What is your return policy?
Standard clinical supply runs take 2–4 business days domestically. Express metrics are offered dynamically upon transaction closeout.
Can I use Auraway with prescription treatments?
Standard clinical supply runs take 2–4 business days domestically. Express metrics are offered dynamically upon transaction closeout.